COVID UPDATE: January,2022
We are open to limited in person sessions.
Some of the Main Office Safety Precautions in Effect During the Pandemic:
The health and safety of clients and staff is our number one priority.
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NOW OFFERING ONLINE THERAPY
We are taking new clients and we are offering phone and video sessions for our existing clients.
Get the help you need, wherever you are.
Video counselling is an online communication tool allowing face to face video chat/dialogue. The platform we are using is Livecare. Livecare is a platform built by clinicians for clinicians and offers users security through:
· End to end encryption.
· Our servers are in Canada, no information leaves Canada
· The only patient information data stored is for technical support and troubleshooting – this includes a unique 9 digit code for each appointment, where the provider is able to connect the call, the duration of the call and the satisfaction level given by the provider at the end of the call.
· We do not enable video recordings
· Ability to handle 1-1 encounters but also 1-many i.e. if you want to bring in a specialist or parent if the encounter is for a child
· Support secure messaging
· Fully PIPA/PIPEDA compliant.
Any internet-based communication is not 100% guaranteed to be secure/confidential. Your therapist and Nicola Family Therapy has made every reasonable effort to implement security measures that reduce risks of a confidential breach
Is Online Therapy Right for Me & My Family?
Online Counselling is well validated by research, and is available for individuals, families, children and their guardians. It is not limited to talk therapy and can be adapted for many of the same tools as an in-person session, such as therapeutic games. Your therapist will continuously assess if working via online counselling is appropriate for your needs.
NOW OFFERING ONLINE THERAPY
We are taking new clients and we are offering phone and video sessions for our existing clients.
Get the help you need, wherever you are.
Video counselling is an online communication tool allowing face to face video chat/dialogue. The platform we are using is Livecare. Livecare is a platform built by clinicians for clinicians and offers users security through:
• End to end encryption.
• Our servers are in Canada, no information leaves Canada
• The only patient information data stored is for technical support and troubleshooting – this includes a unique 9 digit code for each appointment, where the provider is able to connect the call, the duration of the call and the satisfaction level given by the provider at the end of the call.
• We do not enable video recordings
• Ability to handle 1-1 encounters but also 1-many i.e. if you want to bring in a specialist or parent if the encounter is for a child
• Support secure messaging
• Fully PIPA/PIPEDA compliant.
Any internet-based communication is not 100% guaranteed to be secure/confidential. Your therapist and Nicola Family Therapy has made every reasonable effort to implement security measures that reduce risks of a confidential breach
Is Online Therapy Right for Me & My Family?
Online Counselling is well validated by research, and is available for individuals, families, children and their guardians. It is not limited to talk therapy and can be adapted for many of the same tools as an in-person session, such as therapeutic games. Your therapist will continuously assess if working via online counselling is appropriate for your needs.
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2185A Voght St
Merritt, BC V1K 1B8
Phone: (250) 378-9222
Fax: (250) 378-9299
~Located on the main floor of the Merritt City Hall building, facing Voght Street, across from Subway and Yaki Joe’s~
Our Mission:
Nicola Family Therapy provides professional confidential counselling services, helping individuals to transform their lives through personal healing and positive life choices.
To learn more please call us at
(250) 378-9222.
OFFICE HOURS
Monday to Friday
9:00 am to 12:00 pm
1:00 pm to 5:00 pm
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